California Regional Center providers

Getting set up for Electronic Visit Verification and selecting Casaba as your Alternate EVV system

The four steps

Complete self-registration

Every provider subject to EVV self-registers with CalEVV — including providers who use an Alternate EVV system. During registration you say what your staff will use to collect EVV data. Choose Alternate EVV system and name Casaba. The choice can be changed later if it ever needs to.

Save your CalEVV Identification Number

The number appears on screen as soon as you finish, and a confirmation email sends it to the address you entered. Keep it somewhere your team can find it — it is what you use to access training and to reference your account with support.

Final actions to complete on-boarding

Log into your CalEVV account and check your provider identifiers for accuracy and completeness.

The identifier CalEVV needs from a regional center provider is the vendor number assigned by your vendoring, or courtesy vendored, regional center — the same number you use during eBilling. It is two letters followed by four numbers:

AB1234 example format

Your CalEVV account must reflect every regional center and every vendor number under which you capture and send EVV visit data. Agencies working with more than one regional center are the usual place this gets missed.

Quick Reference Guide to Manage Provider Identifiers

Tell us you’re done

Let us know once you’ve completed steps 1 to 3 — CalEVV can take up to 48 hours after you register to finish setting up your account.

Include in your message
  • Your CalEVV Identification Number
  • Who at your agency we should contact about EVV
Let us know you’re registered
Casaba does this — nothing for you here

Then we take it from here

  • We pull your credentials from the self-service portal — you never need to send us a password.
  • We connect your account and send your client, employee and visit records to the CalEVV Aggregator.
  • We email you once your data has been sent, so you know your EVV is live.